Ensure catering staff understand the premium tea range to drive sales
- Speciality Teas are often compared to fine wines, all offering individual tastes and flavours to suit a range of palates.
- Customers expect serving staff to know about the range of teas they offer and serve it correctly.
- Twinings offer a range of training leaflets for catering staff to understand the range and taste profile of each tea.
- Style and theatre also add to the ‘experience’ of premium tea service by improving the quality of presentation.
- Ensure that premium teas are served to reflect their special status and premium price, differentiating them from mainstream tea by serving in clean, stylish crockery.
- For quality reassurance, ensure the Twinings brand is evident at point of consumption by displaying the brand tag from the teapot/glass.
- Twinings offer a range of stylish china cups and saucers, and branded teapots to communicate the brand at point of consumption.
- Create the ultimate tea experience by offering a range of loose teas – reviving the ceremony and tradition of tea.
- Customers value this extra attention to detail as this is something they rarely have time to do at home, making their tea experience when out of home a real treat.
Training Guides
Click below to download training guides to help your staff serve the perfect cup:

Infusions and Green Tea Training Leaflet

Green Tea Training Leaflet

Speciality Tea Training Leaflet

Loose Tea Training Leaflet

Jacksons Training Leaflet